Privacy Policy

Last updated: February 2026

AstroSoft (“AstroSoft”, “we”) respects your privacy. This policy explains what information we collect through astrosoft.in and our services, why we collect it, and the choices you have.

1. Information we collect

• Information you give us: your name, business name, phone/WhatsApp number, email and any details you share when you contact us or engage our services.
• Transaction information: when you make a payment, our payment partner (such as Razorpay) processes your payment details. We receive confirmation and limited billing information, not your full card or bank credentials.
• Technical information: basic usage data such as IP address, browser type and pages visited, collected through standard server logs and cookies to keep the site secure and working.

2. How we use your information

• To respond to your enquiries and provide the services you request.
• To process payments and issue invoices or receipts.
• To operate, maintain and improve our website and services.
• To send service-related communications (such as project updates or support).
• To meet legal, accounting and security obligations.

3. WhatsApp and communications

We use WhatsApp to communicate with clients and enquiries. When you message us or submit a form that opens WhatsApp, your message and number are shared through WhatsApp’s platform and are subject to WhatsApp’s own privacy policy.

4. Cookies

Our website may use essential cookies to function correctly and, where enabled, basic analytics cookies to understand usage. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

5. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (for example hosting, payment gateways and messaging providers), under confidentiality obligations.
• Authorities where required by law, regulation or valid legal process.

6. Data retention

We keep personal information only as long as needed for the purposes described here, or as required by law (for example, tax and accounting records). When no longer needed, we delete or anonymise it.

7. Security

We use reasonable technical and organisational measures to protect your information, including access controls and secure connections. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal limits. To make a request, contact us using the details below.

9. Children

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 18.

10. Changes to this policy

We may update this policy from time to time. The latest version, with its update date, is always available on this page.

11. Contact

For any privacy question or request, email hello@astrosoft.in or message us on WhatsApp. Address: Faridabad, Haryana, India.